General Dumpster Rental Questions

How far in advance should I book a dumpster rental?

We recommend booking your dumpster 3-5 business days in advance to ensure availability. However, we can often accommodate last-minute requests depending on our current schedule and inventory.

What areas do you serve?

Zap Dumpsters proudly serves Colorado Springs and surrounding communities including Monument, Fountain, Security-Widefield, and Manitou Springs. Contact us to confirm service availability in your specific location.

What forms of payment do you accept?

We accept all major credit cards, checks, and cash payments. 

Pricing and Fees

How is the rental price determined?

Our rental prices are based on dumpster size, rental duration, and type of debris. Each quote includes delivery, pickup, disposal fees, and the standard rental period.

Are there any hidden fees I should know about?

No hidden fees! Our quotes include standard delivery, pickup, disposal, and rental period. Additional charges only apply for rental extensions, overweight loads, or prohibited items.

What is your cancellation policy?

Cancellations made 24 hours or more before scheduled delivery receive a full refund. Last-minute cancellations may incur a small administrative fee.

Technical Questions

What size dumpsters do you offer?

We offer multiple dumpster sizes including:

• 10-yard dumpsters (ideal for small projects)
• 20-yard dumpsters (perfect for medium renovations)
• 30-yard dumpsters (great for large cleanouts)
• 40-yard dumpsters (best for major construction)

How much weight can each dumpster hold?

Weight limits vary by container size:

• 10-yard: 2-3 tons
• 20-yard: 3-4 tons
• 30-yard: 4-5 tons
• 40-yard: 5-6 tons

How much space is needed for dumpster placement?

Generally, you’ll need an area about 22 feet long, 8 feet wide, and 14 feet high for safe delivery. Exact requirements vary by dumpster size.

Will the roll-off container damage my driveway?

Zap Dumpsters takes precautions to protect your property by using driveway protection boards and ensuring proper weight distribution. However, extremely hot weather or existing damage to concrete/asphalt may require additional protective measures.

How full can I fill my roll-off?

Fill the dumpster only to the marked fill line or level with the top rail – typically about 3-4 inches below the top edge. Overfilling can create safety hazards during transport and may result in additional charges.

Will the load be covered?

For transport, our team will secure the load according to DOT regulations.

Does someone need to be home or at the dumpster placement location?

While it’s preferred to have someone present to confirm placement location, we can deliver to pre-approved spots with clear written instructions. Just ensure the delivery area is clear and accessible.

Where will the container be placed?

Containers should be placed on a flat, solid surface like a driveway, parking area, or construction site. We’ll work with you during booking to identify the optimal placement location that ensures both accessibility and property protection.

Usage Guidelines

What items are prohibited in the dumpster?

Prohibited items include:

• Hazardous materials
• Liquid paint
• Batteries
• Tires
• Medical waste
• Asbestos
• Chemicals
• Refrigerants
• Oil and gasoline

How long can I keep the dumpster?

Standard rental periods are 7-10 days. Extended rentals are available at additional daily rates – just let us know your needs!

Can I move the dumpster after it’s placed?

No, please don’t attempt to move the dumpster once it’s placed. Contact us if you need the dumpster relocated, and we’ll handle it safely.

Permits and Regulations

Do I need a permit for my dumpster?

Permits are typically required for street placement but not for private property. We’ll help determine if you need a permit and can assist with the application process.

Are there special requirements for construction sites?

Yes, construction sites may require additional documentation and safety measures. Our team will review all requirements during the rental process.

Service and Support

What if I need to extend my rental period?

Simply call our office before your scheduled pickup date to arrange an extension. Additional days are prorated at our standard daily rate.

What happens if it rains/snows while I have the dumpster?

Our dumpsters are weather-resistant, but we recommend covering them during severe weather to prevent water accumulation. 

How do I schedule a pickup?

Call our office when you’re finished with the dumpster, and we’ll schedule a pickup within 24-48 hours. For scheduled pickups, just confirm your end date during booking.

Have More Questions?

Still have questions? We’re here to help! Contact our friendly customer service team:

• Phone: (719) 284-2510
• Email: info@zapdumpsterscoloradosprings.com
• Hours: Monday-Saturday 8am-6pm